Privacy & Terms
Privacy Policy – Emoji Keyboard
Last Update: February 2024
Privacy Policy
Your privacy is important to Emoji Keyboard Team (the “team”, “we” or “us”) and we are committed to protecting your privacy. Emoji Keyboard provides this Privacy Policy to help you understand how we collect, use and disclose information, including what you may provide to us or that we obtain from our products and services. This Privacy Policy explains how we treat your information and protects your privacy when you use our mobile applications and related services (“the Software and Services”) and the rights and options available to you regarding your information. We believe that you have a right to know our practices regarding the information we may collect and use when you use the Software and Services. The Software and Services may include various features and content that are offered and delivered to you by us and/or by third parties, such as news, messages, advertisements, gifs and stickers, as well as features and content that you may choose to add ("Content"). IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS SET FORTH HEREIN, DO NOT USE THE SOFTWARE AND SERVICES.
Amendments to this Policy
We may periodically make changes to this Policy as we update or expand our Services. We will notify you of any material changes to this Privacy Policy by notifying you via the email we have on file for you, or by means of a notice on our Services in advance of the effective date of the changes. If you do not agree to the changes, you should discontinue your use of the Services prior to the time the modified Policy takes effect. If you continue using the Services after the modified Policy takes effect, you will be bound by the modified Policy. Furthermore, we may provide you with “just-in-time” disclosures or additional information about the data collection, use and sharing practices of specific Services. These notices may provide more information about our privacy practices, or provide you with additional choices about how we process your personal information.
Information Collection
In this Policy, the term “personal information” includes any information that identifies or makes an individual identifiable. When you access or use our Services, we may generally collect the personal information described below.
For better user experiences, we may collect the following information.
I.Camera and Photos
In order to use some of the features of the Software and Services (including but not limited to customizing keyboard themes or using portraits intelligence to generate comics avatars as emoji), you may voluntarily grant us the permission to access to the camera or photo album to obtain photo stored in your mobile device. When you use photos to customize keyboard themes, we may collect your photos but will not save them. However, When you use portraits to generate comics avatars as emoji, we will send these portraits to our server to complete face recognition and save them. Therefore, if you don’t want us to store these portraits, please do not use this feature of the Software and Services.
II.Support Related Information
If you communicate with us via our support section or via email, we may also collect your email address, name and any information voluntarily submitted by you in connection with such support (for example, your name, company name, and particular support query or request). Such information will only be used to provide you with support services and will not be connected with any other information collected from you on or through the Software and Services, including, any individual User ID (as defined below) generated or collected by us. When you use the Software and Services, we automatically generate an anonymous internal user ID (which does not personally identify you), which is assigned to your use of the Software and Services (the "User ID") and may be combined with any of the above information.
III. Technical Information
Certain technical information regarding your device, including the type, name and version of operating system and Other Software including, without limitation: (i) their interactions with the Software and Services, your configuration and settings of the Software and Services, version of the Software and Services; (ii)ISP (Internet Service Provider) , Internet protocol (IP) address, Media Access Control (MAC) address,anonymous user identifiers, device configuration and identifiers; (iii) Advertising ID (Identifier for Advertisers used in Android, such as Google advertising ID (GAID)); (iv) location; (v)Android ID (which are used locally, never saved on servers).
IV. Payment data
We may collect information about your subscription orders, such as purchase items, subscription time, order status, payment time. We do not collect and we are not responsible for the collection or security of payment details. Payment information is processed and stored using third-party companies(Before entering your personal payment details, we suggest that you read and become familiar with the privacy policy.
V. Language Modelling Data
We provide multiple languages support in several products. For auto-correction and auto- suggestion, we need to store the frequent words of what you input encrypted and locally. That will help you type more faster. If the explicit agreement granted from the user, we will send parts of input separately to the server for the respective product improvement. As the treatment of product metrics, all of those data will NOT be used by anyone directly and will be removed from server as soon as possible after the programmatic processing for better language dictionaries.If you have any questions, please contact us.
VI. The Names of Contacts
We use the first and last names of user contacts to help the user can input the name faster if the user enables auto-suggestion. The contact information is encrypted and stored locally in a secured zone which cannot be accessed by other apps generally. If our keyboard apps are removed by the user, the data will be destroyed by the system automatically.
VII. Your location information
We may collect location information when you use some of our service. Before you use the service we will ask you if you allow to turn on the permission, and you may withdraw your consent at any time
VIII . Contact Information
When you sign up to create an account with some of our Apps, you will be required to provide an email address, or other contact information as part of the registration process. Alternatively, you can use your Facebook Account or other third party social network accounts (together, “Social Media Account”) to register for the Services.
IX . Social Media Account Information
When you sign up with a Social Media Account, you will be asked to choose which information you would like to share with us, such as your email address, birthday, friends list, or public profile information. When you decide to use a Social Media Account to sign up for our Services, we only require the collection of the email address associated with your Social Media Account; all other information provided by you is voluntary.
X. Your Content
When using some of our Services, you can create, post, upload or share content by providing us with access to your photos, media and files, and your device’s camera. You voluntarily provide this information to us. When you choose to share content with us, we automatically collect information about your Wi-Fi connection, and call information. Your Interactions and Content on Our Services. We may store any information about your interactions on our Services or any content created, posted or shared by you on our Services (e.g., pictures, comments, support tickets, and other content) indefinitely after the closure your account for the establishment or defense of legal claims, audit and crime prevention purposes.
Ⅺ. Third Parties
We may make third party applications, such as extensions, available through the Services. The information collected by us when you enable a third party application is processed under this Privacy Policy. Information collected by the third party application provider is governed by their privacy policies.
For example:
-Giphy, Privacy Policy, Terms of Service
-Holler, Privacy Policy·Terms of Service
-Tenor, Terms of Service, Privacy Policy
Information Usage
The main reason we use your information is to deliver and improve the Software and Services. Additionally, we use your information to keep you safe. Read on for a more detailed explanation of the various reasons we use your information: 1 Deliver Services. Deliver the Software and Services to you and maintain, improve the quality and operation of the Software and Services, ensure their optimal functionality and operation. 2 Maintain Relationship. Identify, establish and manage your account and our relationship with you. 3 Respond Requests. Provide you with customer support and respond to your requests. 4 Customize Content. (i) To improve and customize the Software and Services; (ii) To provide you personalized content, including through the delivery of targeted interest-based advertisements from us or our partners. If any new purposes for processing your information arise we will let you know before we start to process information on that other purpose by introducing the corresponding changes to this Privacy policy. While it is not our intention to collect any personally identifiable information (“PII”) (except for those set forth in this Privacy Policy), the data collected may include PII. As part of our privacy measures, we implement certain rules designed to avoid the unintentional collection of PII such as email addresses, social security numbers, phone number, credit card numbers etc. Such rules are based on known field types, parameters, values and algorithms but they are not foolproof and hence the Software and Services may sometimes, unintentionally, collect unwanted information. We regularly examine and update these rules to avoid this happened. If you located in the EEA or Ca USA, as required by law, you hereby grant your consent to us to use or process your personal information only for the purpose described above once you use the Software or the Service. And you may withdraw your consent at any time by contacting us.
Sharing Information with Third Parties
We will not share any PII that we have collected from you except for the following events: 1. If we are required by law to disclose your information, we may share your information with law enforcement or other competent authorities and any third party, as may be required (e.g., to detect, prevent or otherwise address fraud, security, or technical issues; to respond to claims or satisfy any legal process, subpoena, or governmental request; or to protect the rights, property, or personal safety of the team’s users, its partners, or the general public); 2. In the event the team goes through a business transition such as a merger or acquisition by another company, consolidation, change of control, reorganization, or sale of all or a portion of its assets, your information will be among the assets transferred.
Data Protection
All confidential data stored in your device and transmitted to our cloud services is encrypted and has restricted access to the corresponding usage. Change of Control If we sell or otherwise transfer part of the whole of products or our assets to another organizations, data received from or about our users may be among the items sold or transferred. The buyer or transferee will have to honor the commitments we have made in this Privacy Policy.
Users can request to delete their data through https://www.kikatech.com/emoji-pro/
SECURITY AND STORAGE OF INFORMATION
We will try to limit the storage of your personal information to the time necessary to serve the purpose(s) for which your personal information was processed, to enforce our agreement, policies or terms, to resolve disputes, or as otherwise required or permitted by law. Please contact us if you have any questions about our retention periods.
Children’s Policy
We ensure that we comply with the Children's Online Privacy Protection Act (COPPA), and does not knowingly collect personal information from children under the age of thirteen (13). If you are in the EEA, our Software and Services is not directed to children under 16, and we do not knowingly collect PII from children under 16. If a parent or guardian becomes aware that his or her child has provided us with information without his/her consent, he or she should promptly contact us and we take reasonable steps to ensure that such information is deleted from our files.
Contact Us
If you have any questions regarding this Privacy Policy, you may write to us at: P.O. Box 24336, San Jose, CA 95154, USA.